Returns & Refunds policy

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to sannoviaskincare.com, that is responsible for your information under this Return & Refund Policy.

-Customer: refers to the company, organisation or person that signs up to use the sannoviaskincare.com Service to manage the relationships with your consumers or service users.

-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit sannoviaskincare.com and use the services.

-Service: refers to the service provided by sannoviaskincare.com as described in the relative terms (if available) and on this platform.

-Website: sannoviaskincare.com."’s" site, which can be accessed via this URL: https://sannoviaskincare.com/

-You: a person or entity that is registered with sannoviaskincare.com to use the Services.

Return & Refund Policy

Thanks for shopping at sannoviaskincare.com. We appreciate the fact that you like to buy our products. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at sannoviaskincare.com. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at sannoviaskincare.com, you agree to the terms set forth below along with Policy.

If there’s something wrong with the product you bought, or if you are not happy with it, we will not be able to issue a refund for your item.

Refunds

We pride ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.